Support SLA
Contractual uptime and performance commitments, with reserved capacity sized to your volume.
AI-Powered Platform forSales
Engage Every Lead.Conversation.
Automate Each Workflow
Brixi brings every lead, customer, and conversation into one connected customer platform — so your team responds faster, automates follow-ups, and converts more demand.
No credit card required2-week pilotCancel anytime
Built for teams replacing channel tools, CRM add-ons, and workflow sprawl
24/7
Conversation Coverage
Email, WhatsApp, web chat, and voice
Auto
Next-Step Automation
Workflows, sequences, and action plans
1
Customer Timeline
CRM record, inbox, tasks, and calendars
Shared
Team Inbox
One thread, owner, and handoff history
Live
Web Capture Stack
Domains, pages, forms, and email capture
Everything runs on the same AI Workforce
Voice AI
Scale Calls.
Not Headcount.
Run 10,000+ concurrent AI voice calls with natural speech, real-time intent detection and automatic qualification — no queue, no wait, no burnout.
10K+
Concurrent Calls
99.9%
Adherence
70+
Languages
Natural-sounding AI voice across 70+ languages
Inbound + outbound call handling on one system
Live transcription with real-time intent scoring
Smart handoff to human agents at peak intent moments
AI Voice Agent
Qualifying lead...
Live
AI Agent
"Hi! I'm following up on your inquiry. Is this a good time to talk?"
Lead
"Yes, I'm interested. Can you walk me through the pricing?"
Calls Today
2,847
12% vs yesterday
Qualified
684
24% qualification rate
70+ Languages
10K+ Concurrent
Unified Inbox
847 conversations today
Live
Connected channels
AllReady for demoNeeds reply
P
Priya Sharma
2m ago
Can I get a quick demo scheduled this week?
WhatsAppDemo intent
R
Rahul Mehra
5m ago
Please send me the pricing details
EmailPricing
A
Anonymous
8m ago
What plans do you offer for teams?
Web ChatPlan question
Aria drafted the next reply
Confirm demo slot, attach pricing, and assign owner
Conversation AI
Every Channel.
One Conversation.
Aria AI handles WhatsApp, email, web chat, voice, and SMS from a single thread — keeping context intact whether it's inbound, outbound, or a follow-up.
Omni-channel threads
Switch channels without losing conversation history
Instant response
Replies within seconds across all active channels
Smart escalation
Hands off to your team with full context at the right moment
Unified analytics
Track performance across every channel in one dashboard
WhatsApp Marketing
Campaigns That
Actually Convert.
Send targeted broadcasts, trigger drip sequences, and nurture leads at every stage — from cold to closed — with 87%+ open rates that email can't match.
Broadcast Sent
12,400
Delivered
12,156(98.0%)
Opened
10,820(87.4%)
Replied
5,330(43.0%)
Drip Campaigns
Scheduled Blasts
Trigger Sequences
Re-engagement
9:41
AR
Acme Realty
Business Account · 2,847 subscribers
TODAY
🚀 Hey! You explored our Growth plan last week. We just launched a limited-time offer — reply YES to grab it before it expires.
10:00 AM
Yes! I'm interested. What's included in the offer?
10:04 AM
✅ Great! I've sent the full breakdown to your email. Want to jump on a quick call to get you set up today? 🗓️
10:04 AM
Message
Open Rate
87%
vs 22% email avg
Reply Rate
43%
avg per campaign
12,156 delivered
Built for enterprises
Enterprise-ready capabilities
Everything modern revenue, support, and operations teams need to deploy Brixi at scale.
Dedicated Deployment Support
A dedicated engineer works with your team to move from setup to live workflows.
SSO, OAuth, and RBAC
Enterprise sign-on, OAuth2 for secure integrations, and granular role-based access controls.
Scalable Infrastructure
Scale high-volume conversations, calls, workflows, and CRM activity with reliable infrastructure.
AI Guardrails
Conversation guardrails help reduce hallucinations, protect data integrity, and keep AI actions within policy.
Compliance Support
Controls, data processing agreements, and security review support for enterprise compliance diligence.
Customer Stories
Teams across every industry respond faster and close more.
From SaaS pipelines to healthcare bookings — Brixi works wherever leads come in and follow-up matters.
Real EstateEdTechHealthcareE-CommerceFinancial ServicesB2B SaaS
"
Real Estate
We cut our lead response time from 4 hours to under 3 minutes. Every site visit inquiry now gets a personalized follow-up before the buyer even leaves the property.
RM
Rohan Mehta
Head of Sales
"
EdTech
Our enrollment team was drowning in WhatsApp messages. Brixi turned those conversations into a structured pipeline. Enrollments went up 38% in the first quarter.
PN
Priya Nair
VP Enrollment
"
Healthcare
Patients expect instant replies now. With Brixi, our front desk handles appointment bookings across web chat and WhatsApp without ever switching tabs.
DAK
Dr. Aarav Kapoor
Operations Director
"
E-Commerce
Return queries, post-purchase upsells, cart abandonment — all running through one inbox now. We replaced three different tools and our team actually prefers this.
MS
Meera Shah
Director of Growth
"
Financial Services
High-intent leads were slipping through because our agents couldn't keep up. Now every warm inquiry gets automated follow-up with the right context attached.
VS
Vikram Sood
Sales Lead
"
B2B SaaS
Our outbound team was manually chasing trial signups. Brixi automated the entire sequence and surfaced only the accounts that actually engaged. Conversion tripled.
AB
Ananya Bose
Head of Revenue
6+
Industries served
3 min
Avg. first response time
+38%
Avg. conversion lift
FIVE CONNECTED LAYERS
One AI Layer
Behind Conversations, Operations, and Capture
Instead of bolting AI onto a fragmented stack, Brixi connects conversations, automation, CRM flow, inbox work, and web capture in one system your team can actually run from
Conversations
Conversation Layer
One live conversation record
Handle WhatsApp, email, web chat, and voice from one thread
Keep inbound, outbound, and follow-up context connected
Escalate to a teammate without losing history
The Result
Your team stops resetting the conversation every time the channel changes.
Conversations
Conversation Layer
Ready to Replace the Patchwork?
Start with the layers you need now, keep your current tools during rollout, and expand when the team is ready
Go live one layer at a time
Keep existing tools during transition
Expand once the team proves ROI
Meet Aria, the AI agent that works every channel
Aria replies, qualifies, follows up, books calls, and hands off to your team without dropping context.
Voice Calling
Automated qualification and call handling
Omni-Channel
WhatsApp, email, web chat, and voice
Generation
Messages and assets generated in flow
Action Plans
Triggers the right next action
Sequences
Follow-up that keeps moving
Conversation Agent
Replies, qualification, and human handoff
Why Teams Love Brixi
One Platform That Finally Does It All
No more duct-taped tools. No more missed context. Just one system built to move as fast as your team.
Omni-channel conversation layer
Traditional CRMs
Integration Platforms
Needs multiple tools
Brixi
Chat, email, WhatsApp, and voice
Shared inbox and ownership
Traditional CRMs
Basic
Integration Platforms
Separate inbox vendor
Brixi
One queue with ownership and notes
Workflow automation and sequences
Traditional CRMs
Limited
Integration Platforms
Heavy setup
Brixi
Visual automation with AI triggers
Voice AI calling
Traditional CRMs
Integration Platforms
Add-on
Brixi
Built into the platform
CRM Flow
Traditional CRMs
Contacts only
Integration Platforms
Brixi
Contacts, deals, tasks, calendars
Website and form capture
Traditional CRMs
Integration Platforms
Separate CMS
Brixi
Domains, websites, and forms
Text and Image Generation
Traditional CRMs
Integration Platforms
Extra tools
Brixi
Native in workflows
Routing and next-best action
Traditional CRMs
Manual
Integration Platforms
Rules only
Brixi
AI-assisted next steps
Time to launch
Traditional CRMs
Weeks
Integration Platforms
Weeks
Brixi
Same Day
Cost Model
Traditional CRMs
Seat + add-ons
Integration Platforms
Tool sprawl
Brixi
One connected platform
| What You Need | Traditional CRMs | Integration Platforms | Brixi |
|---|---|---|---|
| Omni-channel conversation layer | Needs multiple tools | Chat, email, WhatsApp, and voice | |
| Shared inbox and ownership | Basic | Separate inbox vendor | One queue with ownership and notes |
| Workflow automation and sequences | Limited | Heavy setup | Visual automation with AI triggers |
| Voice AI calling | Add-on | Built into the platform | |
| CRM Flow | Contacts only | Contacts, deals, tasks, calendars | |
| Website and form capture | Separate CMS | Domains, websites, and forms | |
| Text and Image Generation | Extra tools | Native in workflows | |
| Routing and next-best action | Manual | Rules only | AI-assisted next steps |
| Time to launch | Weeks | Weeks | Same Day |
| Cost Model | Seat + add-ons | Tool sprawl | One connected platform |
"We switched from six tools to Brixi in a week. Our team actually uses it — and we close faster because of it."
— Sales Lead, B2B SaaS Team
Works seamlessly
with your tech stack
100+ integrations to keep your teams moving fast – no dev dependency.
See all integrations
From the blog
Playbooks, research, and product thinking
AI & Technology8 min read
The Handoff Gap: Why AI Conversations Still Fail When Humans Take Over
Most teams focus on whether AI can answer the customer. The bigger failure happens when AI cannot hand the conversation to the right human with enough context, urgency, intent, and next steps.
Read article →
AI & Technology9 min read
The Workflow Glue Tax: Why Autonomous Voice AI Beats Automation Patching
Most voice AI can talk. The hidden bill arrives after the call, when n8n, a consultant, and a chain of webhooks have to carry the outcome into your CRM. That bill is the Workflow Glue Tax, and it is why a connected platform beats a patched one.
Read article →
AI & Technology10 min read
The AI Admissions Desk: How Colleges Handle Peak-Season Follow-Up Without a Temporary BPO
Admission season creates a 45-day capacity spike that many colleges try to solve with temporary callers. The better answer is an AI admissions desk that qualifies, reminds, routes, and keeps counsellors focused on serious student and parent decisions.
Read article →
See How Brixi Runs the Whole Operating Flow
In 30 minutes, we map your current stack, show where context breaks, and walk through how Brixi connects conversations, follow-up, CRM flow, inbox work, and web capture.
✓
Map your current channels into one conversation layer
See how replies, handoffs, and history stay connected
✓
Watch AI Intelligence trigger the next action
Explore sequences, calls, routing, and action plans from live context
✓
Review CRM flow and shared inbox operations
Contacts, deals, tasks, calendars, ownership, and follow-up in one place
✓
See how forms, pages, and capture flows plug in
Domains, websites, and lead capture tied back to the same system
⏰30-minute working session
Remote or at your office. We tailor the walkthrough to your current stack and workflow gaps.
Schedule Your Personalized Demo
See how Brixi agents save teams 20+ hours a week.