AI workflow automation for every lead follow-up
Brixi turns every inquiry, reply, missed call, and silence window into the next routed action, so high-intent leads keep moving without manual chasing.
- Instant response to every hot lead
- WhatsApp, voice, email, and tasks
- Auto-routing by owner and stage
- Escalation before SLA misses
Every run is traceable.
Escalation rules stay visible.
Fewer forgotten follow-ups.
To first live workflow.
Core Capabilities
Stop losing leads between tools
Every signal becomes the next best action.
Live triggers
Start from replies, missed calls, forms, or silence.
Smart routing
Assign the right owner, queue, or AI agent.
SLA guardrails
Escalate before hot leads sit untouched.
AI + team actions
Coordinate AI replies, tasks, and alerts.
Workflow control room
See every trigger, handoff, and outcome without digging through tabs
Next best action
Turn intent signals into booked actions.
Brixi routes the lead, confirms the slot, and escalates only when a human needs to step in.
Trigger
High-intent reply
Budget matched, visit requested.
Outcome
Site visit confirmed in 42 seconds
Product view
One control room for every follow-up.
Reply, route,
escalate.
Brixi runs the next step the moment intent appears.
First reply
Manual handoffs
Active
Priya Sharma
Online
Hi, can I see the 3-BHK this weekend?
Saturday 11 AM works 👋 sending the location.
Site visit booked · Sat 11 AM
SLA view
Next actions
Book visits.
Confirm, remind, reschedule.
Call stalled leads.
Voice AI steps in at the right moment.
Sync the stack.
Ads, WhatsApp, CRM, calendar, and alerts.
One lead
timeline.
Calls, chats, visits, tasks, SLAs, and intent.
Know what ran.
See wins, stalls, failures, and manager handoffs.
Win rate
Avg. cycle
Pipeline
MoM growth
Inside the platform
Go deep on capabilities, playbooks, and who it's for
Everything you need to know in three tabs — scan in under two minutes.
Built for revenue signals
No-code flows for follow-up, routing, and SLA control.
Visual builder
Drag triggers, branches, waits, and actions.
- Branch on CRM fields
- Test before launch
Live triggers
Start from CRM events, silence, or external signals.
- Lead, reply, missed call, stage change
- Webhook and API triggers
Cross-channel actions
Send, assign, call, and notify from one flow.
- WhatsApp, email, tasks, alerts
- Voice AI as an action
SLA escalation
Alert managers before leads go cold.
- SLA clocks by stage or source
- Backup owner reassignment
Template library
Pre-built packs for common sales motions.
- Routing and reactivation flows
- Fork any template
Run analytics
See every run and bottleneck.
- Pass/fail breakdowns
- Step-level timing
How It Works
Signal in. Action out.
Choose trigger
Lead activity starts the flow.
Let AI act
Send, assign, remind, escalate.
Track results
See replies, bookings, and SLA hits.
The shift
Before and after Brixi
Before
The old way
- Reps chase reminders manually
- Hot leads wait between tools
- Managers find SLA misses too late
- No proof of what ran
With Brixi
The new way
- Every lead gets the next step instantly
- AI handles routine follow-up
- Managers see risk before it hurts revenue
- Every run is visible
Industries
Ready-made playbooks
Automation templates for common revenue motions.
Real Estate
Book visits, qualify property leads, and run outbound follow-up at scale.
EdTech
Qualify admission inquiries and nurture enrollments in regional languages.
Insurance & Lending
Run compliance-aware discovery and policy follow-ups at scale.
Healthcare
Book appointments, send reminders, and follow up on patient journeys.
E-commerce & D2C
Recover carts, confirm COD, and run loyalty broadcasts on WhatsApp.
Logistics & Services
Coordinate field teams, dispatch alerts, and confirm bookings live.
“Brixi made follow-up feel automatic. Hot leads now get routed, reminded, and escalated before anyone has to check.”
Neha Kulkarni
Sales Manager
Signals
Common triggers
Outcomes
What improves
- Less leakage— Follow-up never depends on memory.
- Faster reaction— Respond while intent is fresh.
- Cleaner handoffs— Every owner knows the next step.
Integrations
Trigger anywhere. Act everywhere.
WhatsApp Business API
Channel
Meta Ads
Lead source
Google Ads
Lead source
LinkedIn Ads
Lead source
Instagram DMs
Channel
Gmail / Outlook
Salesforce
CRM
HubSpot
CRM
Zoho CRM
CRM
Zapier
Automation
Webhooks
API
Google Sheets
Data
FAQ
Common questions
Next Step
Put Brixi on your follow-up loop
We'll map your lead stages, SLAs, and handoffs into live workflows.
Voice AI
AI voice agents for inbound, outbound, support, and workflow calls at scale.
WhatsApp Marketing
Broadcasts, AI replies, shared inbox, and growth workflows on WhatsApp.
CRM
An AI-powered unified CRM with lead intent, pipeline stages, and every conversation in one place.
Omnichannel AI
Keep WhatsApp, calls, email, and web chat in one shared context layer.
Conversation Analysis
Turn calls and chats into intent, coaching, QA, and risk signals.
Buyer Intent Engine
Know which leads are actively evaluating you — across real estate, education, insurance, and other high-value funnels.
Performance Marketing
Turn paid ad spend into qualified pipeline with AI lead response and intent-based routing.