AI agent builder

Build AI agents for every customer conversation.

Create chat, voice, and flow-based agents that qualify leads, answer customers, recover missed calls, and hand off work across every channel.

Explore Use Cases
All customer channelsChat, voice, and flow agentsHuman handoff
Abstract Brixi AI agent connected to chat, voice, social, web, and CRM channels

Omnichannel by design

Your customers are everywhere. Your agents should be too.

WhatsApp logo

WhatsApp

Qualify enquiries, answer FAQs, send reminders, and keep WhatsApp threads moving.

Website Chat

Turn visitors into qualified enquiries with answers, discovery, and booking flows.

Messenger

Move social messages from casual interest to structured follow-up.

Facebook logo

Facebook

Handle page enquiries, campaign responses, comments, and product questions.

Instagram logo

Instagram

Reply to DMs, qualify interest, and support commerce-led conversations.

Voice Calls

Answer, qualify, recover missed calls, and schedule appointments at scale.

Three ways to build

Choose the agent type that fits the workflow.

Conversation Agent

Answer, qualify, recommend, book, and escalate across chat channels.

Product enquiriesLead qualificationSupportBooking

Voice Agent

Call, qualify, remind, transfer, and recover missed opportunities.

Inbound callsOutbound follow-upRemindersVerification

Flow-Based Agent

Design rules, branches, handoffs, approvals, and actions without code.

HR screeningSupport triageApprovalsCRM updates

Use cases

Build agents for the work your team repeats every day.

HR Agent

Screen candidates, collect documents, and route qualified applicants.

Candidate screening
Interview scheduling
Document collection

Customer Support Agent

Resolve repeat questions and hand off complex cases with context.

FAQ resolution
Ticket triage
Human escalation

Product Enquiry Agent

Capture requirements, recommend options, and move buyers to sales.

Product recommendation
Pricing enquiry
Demo booking

Call Center Agent

Handle inbound calls, follow-ups, and qualification at scale.

Inbound answering
Campaign calling
Call routing

Sales Agent

Engage, qualify, score, and route hot leads before they go cold.

Speed-to-lead
Lead nurturing
Meeting booking

Operations Agent

Automate reminders, approvals, data collection, and status updates.

Internal requests
Approval flows
Task creation

Builder capabilities

Everything your agent needs to move from conversation to action.

Knowledge Base

Train agents on products, policies, FAQs, and process documents.

Conversation Logic

Control questions, capture, intent, and guidance.

Flow Builder

Create branches, conditions, actions, and fallbacks.

Channel Connections

Deploy across WhatsApp, web, social, and voice.

Human Handoff

Escalate conversations to the right team member with full context.

Lead Qualification

Score, tag, and route leads by urgency and fit.

Integrations

Push data into CRM, sheets, tickets, and calendars.

Analytics

Track drop-offs, response time, handoffs, and outcomes.

Start with one workflow. Scale to every channel.

Turn product enquiry, lead qualification, support triage, HR screening, or missed-call recovery into a working agent.