BRIXI.AI

Customer Success

All open roles

CRM & Customer Support Intern

Help customers get started, solve problems, and get more from Brixi.

Work From AnywhereRemote Bengaluru, IndiaInternshipNo prior experience

Brixi connects CRM, AI assistants, customer conversations, and workflows in one platform. You will work alongside the customer success team to help customers configure their workspace, understand the product, and resolve issues as they adopt it.

A typical week

  • Help gather customer requirements and configure CRM fields, stages, and workflows with the team.
  • Respond to basic customer questions, document issues, and escalate problems with clear context.
  • Support onboarding calls, product walkthroughs, training, and follow-up.
  • Review customer feedback and help keep onboarding and support records up to date.

What you’ll do

  • Assist with customer onboarding, platform setup, and testing against customer requirements.
  • Investigate basic support queries and track issues through to resolution.
  • Help customers understand CRM, communication, AI assistant, and workflow features.
  • Coordinate with sales, customer success, and product teams to support smooth handoffs.
  • Document recurring questions, customer feedback, and opportunities to improve adoption.

What you’ll bring

  • Interest in customer support, software, and how businesses manage customer relationships.
  • Clear communication, good organization, and dependable follow-through.
  • A patient, customer-focused approach to investigating problems.
  • Comfort using spreadsheets and learning new software; freshers are welcome.

Helpful, but not required

  • Familiarity with CRM systems, customer support, or workflow tools.
  • Experience with spreadsheets, product training, or customer-facing work.

What success looks like

  • Customers receive timely help and know what happens next.
  • Configurations, questions, and issues are documented clearly for the team.
  • You become confident helping customers use Brixi and escalating issues with useful context.

Your first 90 days

  • Learn Brixi’s core features, customer use cases, and onboarding process.
  • Shadow customer calls and assist with setup, testing, and support follow-up.
  • Own a scoped set of support or onboarding tasks with guidance and share improvements based on customer feedback.

Compensation

Internship compensation

₹8,000–₹12,000 per month

Skills and tools you’ll use.

You do not need to know every tool on day one. We care about strong fundamentals, good judgment, and the ability to learn the right tool for the problem.

Core skills

Customer communication and follow-upProblem-solving and troubleshootingCRM and workflow fundamentalsDocumentation and coordination

Tools & technologies

Brixi CRM and AI assistantsGoogle SheetsGoogle Workspace

Why Brixi

Do work that compounds.

We are building a company where strong work has a visible impact on the product, the team, and the customers we serve.

Real ownership

Own outcomes, not just tasks, and see your work reach customers quickly.

Founder access

Work close to the decisions, context, and customers shaping the company.

AI-native workflow

Use modern AI tools to think, build, learn, and move faster with care.

Practical experience

Learn from customer-facing work alongside the Brixi team.

How we hire

01

Apply

Send your resume or LinkedIn profile and a short note about your work.

02

Intro conversation

Meet the team and talk through your experience, interests, and fit.

03

Role conversation

Work through a practical discussion connected to the role you want.

04

Meet the founders

Go deeper on ownership, expectations, and how we can build together.