Introducing Brixi Voice AI Platform: Run Voice Campaigns for Thousands of Leads — Your CRM, Your Network

Today we are launching the Brixi Voice AI Platform — connect any CRM, pull from any data source, run campaigns for thousands of leads, converse in 30+ languages, and get sub-second response latency. Rent a number, bring your own SIP trunk, or plug in your existing carrier network.

We are launching the Brixi Voice AI Platform today. It is designed for teams that need to run voice campaigns at scale — connecting any CRM or data source, calling thousands of leads, having real conversations in 30+ languages, and giving teams flexibility over how they connect their telephony.

Connect Any CRM and Any Data Source

The platform is built to work with your existing data, not replace it. Lead data flows in from wherever it already lives, and every call outcome flows back the moment the call ends.

• Native integrations with Salesforce, HubSpot, Zoho, Freshsales, Pipedrive, and Brixi CRM.
• REST API and webhook support for any system without a native connector.
• CSV ingestion for teams running campaigns from manual lead lists.
• Real-time two-way sync: qualification data and call outcomes write back to your CRM as each call ends.
• Multi-source campaigns: pull from multiple CRMs or data sources into a single campaign.
• Field mapping: map your schema to the Voice AI fields once — the platform handles it on every call.

Run Campaigns for Thousands of Leads

A campaign on the Brixi Voice AI Platform runs as a parallel operation, not a sequential queue. The platform dials across your lead list simultaneously, each connected call running a full AI conversation, with outcomes captured and written back in real time.

• Parallel dialing across large lead lists from a single campaign.
• Campaign scheduler: configure start time, calling hours, time zone rules, and retry logic.
• DND compliance checks before every dial, configurable per market.
• Smart retry logic for unanswered calls with configurable intervals and attempt limits.
• Live campaign dashboard: calls placed, connected, qualified, and outcomes — updated in real time.
• Segment campaigns by lead score, source, geography, or any CRM field.
• Intent-based escalation: leads that meet your threshold during a call are routed to a human rep while the campaign continues.

30+ Languages. Sub-Second Latency.

30+ languages with automatic detection

The agent identifies the language within the first few words of a call and responds accordingly — no menus, no re-prompting. Coverage spans Indian regional languages, Gulf Arabic, Southeast Asian languages, and major European languages.

• Indian languages: Hindi, Marathi, Tamil, Telugu, Bengali, Gujarati, Kannada, Malayalam, Punjabi, Odia.
• Middle East: Arabic (Gulf, Levantine, Egyptian), Urdu.
• International: English (multiple accent profiles), Spanish, French, Portuguese, Bahasa Indonesia, Filipino, and more.
• Automatic mid-call language switching — a caller who moves between languages is followed without interruption.

Sub-second response latency

Latency matters in voice conversations. A long pause after the caller finishes speaking breaks the natural rhythm of the call. The platform is tuned to keep end-to-end response latency under one second — from the moment a speaker stops to the moment the agent replies.

Powered by Brixi Infrastructure

The full Voice AI stack — speech recognition, language model inference, voice synthesis, and call orchestration — is deployed and managed on Brixi infrastructure. We control the configuration, capacity, and performance tuning end-to-end, which gives us direct visibility into how the system behaves at scale.

• Speech recognition tuned for regional accents and sales conversation patterns across 30+ languages.
• Language model configured for qualification conversations.
• Voice synthesis across all supported languages.
• Call orchestration — campaign management, routing, retry logic, and live escalation — running within the same infrastructure.
• End-to-end visibility: when something needs attention, we can diagnose and address it across the full stack.

Phone Number Rental, Bring Your Own SIP, or Your Own Network

Teams have different telephony setups. The platform supports three options so you can connect in whatever way fits your existing infrastructure.

Phone number rental

Rent local or national numbers through Brixi, available across several markets. Numbers show a local caller ID and work for both inbound and outbound campaigns.

Bring your own SIP trunk

If your organization has an existing carrier relationship, connect your SIP trunk directly to the platform. Your carrier handles PSTN connectivity. Brixi handles the AI layer. You keep your existing DID inventory and carrier rates.

Bring your own network

For teams with existing telephony infrastructure — PBX, UCaaS, or contact center systems — the platform can integrate at the network level. Inbound calls route from your existing system into Brixi AI agents, and outbound campaigns run through your network fabric.

Pricing

The platform is priced on usage — you pay for call minutes, with rates that scale with volume. There are no per-seat fees on voice campaigns. Number rental, bring-your-own-SIP, and enterprise volume plans are all available. Reach out to our team for pricing details specific to your use case and expected volumes.

What Teams Use It For

• Outbound lead qualification: call inquiries, qualify for budget and intent, route serious leads to reps.
• Follow-up campaigns: re-engage leads that did not respond after initial contact.
• Project launch outreach: reach a pre-registered interest list at launch.
• Inbound handling: answer inbound calls 24/7 with a natural AI conversation.
• Post-visit follow-up: reach site visitors to capture feedback and confirm next steps.
• Re-engagement: reach dormant leads from existing databases.

Getting Started

Connect your CRM or upload a lead list, configure your campaign, choose your telephony option, and launch. If you want a walkthrough of the setup — API integration, SIP configuration, or campaign design for your use case — book a session with our team.