Donor relationship tracking
Every donation inquiry, pledge, campaign response, and thank-you touch lands on one donor timeline.
Fundraising teams build continuity across campaigns.
Brixi for Nonprofits
Turn every supporter moment into sustained giving.
Mission-driven teams are lean, and every minute spent on repetitive follow-up is a minute stolen from impact. Brixi's Aria AI agents handle donor and volunteer questions 24/7 across voice and chat, Workflows automate supporter journeys, and a unified CRM keeps every campaign, donation, and volunteer shift in one supporter timeline.
24/7
AI donor & volunteer support without staff overhead
1 CRM
supporter timeline across donations, events, and outreach
+30%
recurring giving with automated retention flows
One platform across every nonprofits channel
WebsiteInstagramEmailVoice calls
CRM automation in practice
A nonprofit CRM for donors, volunteers, and campaign follow-up
Coordinate donation interest, volunteer signups, campaign engagement, pledges, and impact updates without losing relationship history.
Volunteer activation
Volunteer forms trigger availability capture, coordinator assignment, reminder flows, and event follow-up.
More signups become active volunteers.
Impact communication
Segments receive automated updates based on cause interest, donation history, and engagement level.
Supporters hear the right story at the right time.
Who it’s for
Built for every nonprofits sub-vertical
Same platform, tuned for how your specific segment sells, books and retains revenue.
01
Aria AI supporter agent
Aria AI supporter agent
Empathetic AI voice and chat agent that handles donor and volunteer questions 24/7 — without pulling mission staff off high-impact work.
Where it hurts
- People give when moved — but if the follow-up is slow or generic, one-time donors never become recurring supporters and annual giving revenue flatlines.
What Brixi delivers
- Empathetic AI voice and chat agent that handles donor and volunteer questions 24/7 — without pulling mission staff off high-impact work.
02
Automated donor journey orchestration
Automated donor journey orchestration
Workflows convert one-time donors into recurring supporters with behavior-triggered nurture across WhatsApp, email, and voice.
Where it hurts
- Volunteer coordination, donation support, and campaign Q&A steal hours from mission work. Without automation, nonprofits pay for admin overhead instead of impact.
What Brixi delivers
- Workflows convert one-time donors into recurring supporters with behavior-triggered nurture across WhatsApp, email, and voice.
03
Unified supporter CRM
Unified supporter CRM
One live record per supporter — donations, volunteer hours, events, calls, and engagement all in one timeline.
Where it hurts
- Event signups, donations, calls, and volunteer shifts rarely live in one record — so teams cannot see a supporter's full contribution and miss retention opportunities.
What Brixi delivers
- One live record per supporter — donations, volunteer hours, events, calls, and engagement all in one timeline.
04
Engagement
Engagement-to-revenue analytics
Track which stories, campaigns, and appeals actually drive gifts, recurring donations, and volunteer hours — so every fundraising dollar is spent smarter.
Where it hurts
- People give when moved — but if the follow-up is slow or generic, one-time donors never become recurring supporters and annual giving revenue flatlines.
What Brixi delivers
- Track which stories, campaigns, and appeals actually drive gifts, recurring donations, and volunteer hours — so every fundraising dollar is spent smarter.
How Brixi works for Nonprofits
Nonprofits follow-up, configured on a flexible CRM
These examples use Brixi primitives every team can configure: lead records, custom fields, conversations, tasks, routing, reminders, and buyer-intent signals.
AI conversation
Aria AI supporter agent
Empathetic AI voice and chat agent that handles donor and volunteer questions 24/7 — without pulling mission staff off high-impact work. Brixi combines Aria voice and chat, Pulse buyer-intent intelligence, and workflow automation to run this without adding headcount — across Website, Instagram, Email, Voice calls.
- Empathetic AI voice and chat agent that handles donor and volunteer questions 24/7 — without pulling mission staff off high-impact work.
- Native integration with HubSpot and Salesforce
- Grow recurring giving with automated donor journeys
- Dashboards built for your team’s weekly review
Pipeline truth
Automated donor journey orchestration
Workflows convert one-time donors into recurring supporters with behavior-triggered nurture across WhatsApp, email, and voice. Brixi combines Aria voice and chat, Pulse buyer-intent intelligence, and workflow automation to run this without adding headcount — across Website, Instagram, Email, Voice calls.
- Workflows convert one-time donors into recurring supporters with behavior-triggered nurture across WhatsApp, email, and voice.
- Native integration with HubSpot and Salesforce
- Free lean teams from manual coordination to focus on mission work
- Dashboards built for your team’s weekly review
Lifecycle automation
Unified supporter CRM
One live record per supporter — donations, volunteer hours, events, calls, and engagement all in one timeline. Brixi combines Aria voice and chat, Pulse buyer-intent intelligence, and workflow automation to run this without adding headcount — across Website, Instagram, Email, Voice calls.
- One live record per supporter — donations, volunteer hours, events, calls, and engagement all in one timeline.
- Native integration with HubSpot and Salesforce
- See every supporter's full relationship in one shared CRM
- Dashboards built for your team’s weekly review
Where revenue leaks today
What Nonprofits teams lose without Brixi
From first-touch inquiry to recurring giving to volunteer retention: Brixi helps nonprofits grow donor revenue and volunteer hours without adding headcount — by automating the repetitive work that used to burn out small teams.
01
Donor intent fades after the first emotional moment
People give when moved — but if the follow-up is slow or generic, one-time donors never become recurring supporters and annual giving revenue flatlines.
Brixi closes this leak
02
Small teams burn out on repetitive follow-up
Volunteer coordination, donation support, and campaign Q&A steal hours from mission work. Without automation, nonprofits pay for admin overhead instead of impact.
Brixi closes this leak
03
Donors and volunteers live in disconnected systems
Event signups, donations, calls, and volunteer shifts rarely live in one record — so teams cannot see a supporter's full contribution and miss retention opportunities.
Brixi closes this leak
For every role on your team
Role-specific views on the same customer record
Brixi keeps the underlying record shared while each role sees the context, tasks, and next actions relevant to their work.
Head of Sales
Grow nonprofits revenue predictably
Pipeline visibility by stage, source and agent. Forecasts that actually match what closes.
Operations lead
Automate the repetitive 80%
Workflows take care of reminders, reschedules and document chases so ops focuses on exceptions.
Marketing head
Tie every campaign to booked revenue
UTM-tagged conversations, source attribution and cohort analytics across every channel.
CX & retention
Keep customers longer
Lifecycle nudges, sentiment detection, and retention playbooks tuned to your buyers.
The Brixi journey
How nonprofit teams use Brixi to grow giving
From first-touch supporter to recurring donor to long-term advocate — Aria handles supporter questions, Workflows automate donor journeys, and the CRM keeps every team aligned on one supporter timeline.
Step 1
01Engage & capture (Aria)
Aria answers supporter questions 24/7 across chat, voice, and WhatsApp — with empathetic mission-aligned responses that keep emotional intent from cooling.
Step 2
02Nurture & convert (Workflows)
Event-triggered journeys guide donors from interest to first gift, and from first gift to recurring contribution — automatically.
Step 3
03Coordinate volunteers (CRM)
Volunteer shifts, event RSVPs, and onboarding are tracked in the same CRM so teams know who has committed and who needs the next nudge.
Step 4
04Retain & grow (Pulse)
Pulse intent intelligence flags lapsed donors, major giving opportunities, and advocacy signals so outreach always lands at the right moment.
AI + CRM at work
AI response, intent signals, CRM, and workflows in one motion
Brixi does not require a separate vertical product to be useful. Teams configure the same CRM, channels, and workflow layer around their own lead stages and operating rules.
AI
Aria voice & chat supporter agent
Empathetic AI agent that handles donor and volunteer conversations 24/7 without losing the emotional context of mission work.
Keeps every supporter engaged the moment intent is highest.
Automation
Donor journey workflows
Event-triggered flows for first-time giving, recurring upgrades, and volunteer onboarding.
Converts one-time donors into sustained supporters automatically.
CRM
Unified supporter CRM
One timeline per supporter with donations, volunteer shifts, event RSVPs, calls, and email opens.
Gives lean teams instant context on every supporter relationship.
Intelligence
Pulse donor-intent intelligence
Reads engagement signals to flag major-gift prospects, lapsed donors, and advocacy opportunities.
Turns real behavior into the next-best fundraising action.
Numbers that move
What changes when Brixi goes live
Typical results within 60 days of rollout for nonprofits teams.
First-response time
Before
Hours
With Brixi
< 5s
Lead → meeting conversion
Before
Industry avg
With Brixi
↑ 2.1×
Agent hours saved / week
Before
—
With Brixi
24+ hrs
Dormant reactivation
Before
< 8%
With Brixi
22%
Compliance-ready
AI that your auditor can read
Every conversation, consent and approval is logged — so you never trade speed for oversight.
Consent-first messaging
Granular opt-in capture and one-tap opt-out across every outbound channel.
Audit logs on every interaction
Immutable logs for every AI conversation, with PII redaction on stored transcripts.
Role-based access
Tenant-scoped access so teams only see the pipelines and data they are authorised for.
Data residency options
Regional hosting (India, UAE, EU, North America) with tenant isolation.
Core capabilities
Everything Nonprofits teams need in one platform
Aria AI supporter agent
Empathetic AI voice and chat agent that handles donor and volunteer questions 24/7 — without pulling mission staff off high-impact work.
Automated donor journey orchestration
Workflows convert one-time donors into recurring supporters with behavior-triggered nurture across WhatsApp, email, and voice.
Unified supporter CRM
One live record per supporter — donations, volunteer hours, events, calls, and engagement all in one timeline.
Engagement-to-revenue analytics
Track which stories, campaigns, and appeals actually drive gifts, recurring donations, and volunteer hours — so every fundraising dollar is spent smarter.
Works with your stack
Connect Brixi to the tools you already use
HubSpot
SalesforceStripePayPalMailchimp
Meta AdsReal use cases
What teams ship with Brixi on day one
1
Convert one-time donors into monthly giving
After a first donation, Workflows launch a thank-you + impact update sequence that gently invites recurring giving — tripling retention.
2
Handle a campaign donation spike
When a viral moment hits, Aria handles thousands of simultaneous supporter questions so no one is missed during peak interest.
3
Rescue lapsed supporters
Pulse flags supporters who have not engaged in 12+ months and auto-launches a personalised re-engagement journey tied to current mission work.
Frequently asked
Answers before you ask
How fast can we launch Brixi for nonprofits?+
Most teams go live in 2–3 weeks. Complex integrations add another 1–2 weeks.
Does Brixi replace our existing CRM?+
Brixi can replace or complement your CRM. We integrate with HubSpot, Salesforce, Stripe and more.
Can Aria handle conversations in our customers’ languages?+
Yes. Aria supports 20+ languages with mid-conversation language switching.
What does pricing look like?+
Brixi is priced per team seat and conversation volume. Book a demo for a tailored quote.
Ready to grow revenue?
See Brixi working for your nonprofits team.
Book a 30-minute demo. We’ll map Brixi’s AI agents, CRM and workflows to your exact channels, team structure and revenue goals.
Trusted by revenue teams across 4+ channels.