Urgent request routing
Leak, repair, cleaning, HVAC, and maintenance requests are classified by urgency and assigned instantly.
High-priority jobs reach the right team first.
Brixi for Home Services
Book every job. Close every quote.
Home service emergencies happen when you're on a job — and every missed call is a lost customer. Brixi's Aria AI dispatch agents answer every call in under 3 seconds, book service slots 24/7, Workflows automate quote follow-up, and the unified customer CRM keeps every job, quote, and recurring service in one timeline.
<3s
AI response to every inbound service call
24/7
booking for emergency and scheduled jobs
+40%
higher quote close rate with automated follow-up
One platform across every home services channel
Voice callsWhatsAppWeb chatSMS
CRM automation in practice
A home services CRM for dispatch, quotes, and repeat jobs
Turn calls, forms, and WhatsApp requests into scheduled jobs with urgency, technician availability, quote status, and follow-up workflows.
Technician scheduling
Job location, service type, and availability feed appointment confirmations and technician reminders.
Dispatch teams reduce back-and-forth coordination.
Quote and review follow-up
Pending quotes, completed jobs, and unhappy customers trigger tailored next-step workflows.
More service requests become repeat customers.
Who it’s for
Built for every home services sub-vertical
Same platform, tuned for how your specific segment sells, books and retains revenue.
01
Aria 24/7 dispatch agent
Aria 24/7 dispatch agent
AI voice and chat that answers every service call, books jobs, and triages emergencies — no more missed calls or voicemail revenue loss.
Where it hurts
- Your team is on a job when the phone rings. The customer calls the next HVAC company in Google. The revenue walks away — and it happens every day.
What Brixi delivers
- AI voice and chat that answers every service call, books jobs, and triages emergencies — no more missed calls or voicemail revenue loss.
02
Quote follow
Quote follow-up automation
Multi-touch sequences rescue cold quotes with the right message at the right moment.
Where it hurts
- You give a quote, say "I'll call you Thursday" — and by Thursday they've gone with your competitor. Without automated follow-up, quote close rates stay below 30%.
What Brixi delivers
- Multi-touch sequences rescue cold quotes with the right message at the right moment.
03
Unified customer CRM
Unified customer CRM
One timeline per customer with every job, quote, invoice, and service history — shared between office and field.
Where it hurts
- Without a unified customer CRM and automated reminders, annual HVAC tune-ups, filter changes, and service contracts never get booked.
What Brixi delivers
- One timeline per customer with every job, quote, invoice, and service history — shared between office and field.
04
Recurring service workflows
Recurring service workflows
Automated reminders for annual tune-ups, maintenance contracts, and seasonal service grow recurring revenue.
Where it hurts
- Your team is on a job when the phone rings. The customer calls the next HVAC company in Google. The revenue walks away — and it happens every day.
What Brixi delivers
- Automated reminders for annual tune-ups, maintenance contracts, and seasonal service grow recurring revenue.
How Brixi works for Home Services
Home Services follow-up, configured on a flexible CRM
These examples use Brixi primitives every team can configure: lead records, custom fields, conversations, tasks, routing, reminders, and buyer-intent signals.
AI conversation
Aria 24/7 dispatch agent
AI voice and chat that answers every service call, books jobs, and triages emergencies — no more missed calls or voicemail revenue loss. Brixi combines Aria voice and chat, Pulse buyer-intent intelligence, and workflow automation to run this without adding headcount — across Voice calls, WhatsApp, Web chat, SMS.
- AI voice and chat that answers every service call, books jobs, and triages emergencies — no more missed calls or voicemail revenue loss.
- Native integration with ServiceTitan and HousecallPro
- Capture every inbound service call — even when techs are on a job
- Dashboards built for your team’s weekly review
Pipeline truth
Quote follow-up automation
Multi-touch sequences rescue cold quotes with the right message at the right moment. Brixi combines Aria voice and chat, Pulse buyer-intent intelligence, and workflow automation to run this without adding headcount — across Voice calls, WhatsApp, Web chat, SMS.
- Multi-touch sequences rescue cold quotes with the right message at the right moment.
- Native integration with ServiceTitan and HousecallPro
- Close more quotes with automated follow-up across voice and SMS
- Dashboards built for your team’s weekly review
Lifecycle automation
Unified customer CRM
One timeline per customer with every job, quote, invoice, and service history — shared between office and field. Brixi combines Aria voice and chat, Pulse buyer-intent intelligence, and workflow automation to run this without adding headcount — across Voice calls, WhatsApp, Web chat, SMS.
- One timeline per customer with every job, quote, invoice, and service history — shared between office and field.
- Native integration with ServiceTitan and HousecallPro
- Grow recurring service revenue with automated reminders
- Dashboards built for your team’s weekly review
Where revenue leaks today
What Home Services teams lose without Brixi
From first inbound call to completed job to repeat service: Brixi helps HVAC, plumbing, electrical, roofing, and other home service teams capture every inquiry, close more quotes, and grow recurring revenue without adding office staff.
01
Every missed call is a lost job
Your team is on a job when the phone rings. The customer calls the next HVAC company in Google. The revenue walks away — and it happens every day.
Brixi closes this leak
02
Quotes go cold before the follow-up call
You give a quote, say "I'll call you Thursday" — and by Thursday they've gone with your competitor. Without automated follow-up, quote close rates stay below 30%.
Brixi closes this leak
03
Recurring service revenue is left on the table
Without a unified customer CRM and automated reminders, annual HVAC tune-ups, filter changes, and service contracts never get booked.
Brixi closes this leak
For every role on your team
Role-specific views on the same customer record
Brixi keeps the underlying record shared while each role sees the context, tasks, and next actions relevant to their work.
Head of Sales
Grow home services revenue predictably
Pipeline visibility by stage, source and agent. Forecasts that actually match what closes.
Operations lead
Automate the repetitive 80%
Workflows take care of reminders, reschedules and document chases so ops focuses on exceptions.
Marketing head
Tie every campaign to booked revenue
UTM-tagged conversations, source attribution and cohort analytics across every channel.
CX & retention
Keep customers longer
Lifecycle nudges, sentiment detection, and retention playbooks tuned to your buyers.
The Brixi journey
How home service teams use Brixi to grow revenue
From first inbound call to recurring customer — Aria captures every call, Workflows drive quote close and retention, and the CRM tracks every job.
Step 1
01Capture (Aria)
Aria answers every inbound call and chat instantly — gathering job details, triaging emergencies, and booking service slots.
Step 2
02Quote & close (Workflows)
Automated multi-touch quote follow-up across voice, SMS, and WhatsApp rescues prospects who would otherwise go cold.
Step 3
03Dispatch (CRM)
Technicians arrive with the full job history, customer preferences, and past service record already on their phone.
Step 4
04Retain (Pulse)
Pulse flags recurring service windows and maintenance reminders — growing lifetime customer revenue.
AI + CRM at work
AI response, intent signals, CRM, and workflows in one motion
Brixi does not require a separate vertical product to be useful. Teams configure the same CRM, channels, and workflow layer around their own lead stages and operating rules.
AI
Aria dispatch agent
AI voice and chat trained for service dispatch — emergency triage, job booking, quote capture.
Books every call without losing jobs to voicemail.
Automation
Quote & recurring service workflows
Multi-touch quote follow-up and automated service reminder journeys.
Lifts quote close rate and recurring revenue simultaneously.
CRM
Unified customer CRM
One customer record with every job, invoice, note, and service history — visible to office and field teams.
Improves first-visit success and upsell opportunities.
Intelligence
Pulse service-intent intelligence
Reads job history and customer behavior to flag recurring service and upsell moments.
Turns every completed job into a retention signal.
Numbers that move
What changes when Brixi goes live
Typical results within 60 days of rollout for home services teams.
First-response time
Before
Hours
With Brixi
< 5s
Lead → meeting conversion
Before
Industry avg
With Brixi
↑ 2.1×
Agent hours saved / week
Before
—
With Brixi
24+ hrs
Dormant reactivation
Before
< 8%
With Brixi
22%
Compliance-ready
AI that your auditor can read
Every conversation, consent and approval is logged — so you never trade speed for oversight.
Consent-first messaging
Granular opt-in capture and one-tap opt-out across every outbound channel.
Audit logs on every interaction
Immutable logs for every AI conversation, with PII redaction on stored transcripts.
Role-based access
Tenant-scoped access so teams only see the pipelines and data they are authorised for.
Data residency options
Regional hosting (India, UAE, EU, North America) with tenant isolation.
Core capabilities
Everything Home Services teams need in one platform
Aria 24/7 dispatch agent
AI voice and chat that answers every service call, books jobs, and triages emergencies — no more missed calls or voicemail revenue loss.
Quote follow-up automation
Multi-touch sequences rescue cold quotes with the right message at the right moment.
Unified customer CRM
One timeline per customer with every job, quote, invoice, and service history — shared between office and field.
Recurring service workflows
Automated reminders for annual tune-ups, maintenance contracts, and seasonal service grow recurring revenue.
Works with your stack
Connect Brixi to the tools you already use
ServiceTitanHousecallProGoogle
WhatsAppStripeQuickBooks
WhatsAppStripeQuickBooksReal use cases
What teams ship with Brixi on day one
1
Capture a Saturday night emergency
An HVAC failure at 11 PM — Aria answers, triages urgency, and books the first-thing-morning service while competitors' voicemail beeps.
2
Rescue cold quotes
A quote goes 72 hours without response — Workflows auto-launch a WhatsApp nudge with availability and a small incentive to close.
3
Book annual maintenance automatically
Pulse flags customers due for their annual HVAC tune-up and auto-launches a booking flow — growing recurring service revenue.
Frequently asked
Answers before you ask
How fast can we launch Brixi for home services?+
Most teams go live in 2–3 weeks. Complex integrations add another 1–2 weeks.
Does Brixi replace our existing CRM?+
Brixi can replace or complement your CRM. We integrate with ServiceTitan, HousecallPro, Google and more.
Can Aria handle conversations in our customers’ languages?+
Yes. Aria supports 20+ languages with mid-conversation language switching.
What does pricing look like?+
Brixi is priced per team seat and conversation volume. Book a demo for a tailored quote.
Ready to grow revenue?
See Brixi working for your home services team.
Book a 30-minute demo. We’ll map Brixi’s AI agents, CRM and workflows to your exact channels, team structure and revenue goals.
Trusted by revenue teams across 4+ channels.