Urgent request routing
Leak, repair, cleaning, HVAC, and maintenance requests are classified by urgency and assigned instantly.
High-priority jobs reach the right team first.
Brixi for Home Services
Book every job. Close every quote.
Home service emergencies happen when you're on a job — and every missed call is a lost customer. Brixi's Aria AI dispatch agents answer every call in under 3 seconds, book service slots 24/7, Workflows automate quote follow-up, and the unified customer CRM keeps every job, quote, and recurring service in one timeline.
<3s
AI response to every inbound service call
24/7
booking for emergency and scheduled jobs
+40%
higher quote close rate with automated follow-up
One platform across every home services channel
CRM automation in practice
A home services CRM for dispatch, quotes, and repeat jobs
Turn calls, forms, and WhatsApp requests into scheduled jobs with urgency, technician availability, quote status, and follow-up workflows.
Technician scheduling
Job location, service type, and availability feed appointment confirmations and technician reminders.
Dispatch teams reduce back-and-forth coordination.
Quote and review follow-up
Pending quotes, completed jobs, and unhappy customers trigger tailored next-step workflows.
More service requests become repeat customers.
How Brixi works for Home Services
Home Services, configured on a flexible CRM
AI conversation
Aria 24/7 dispatch agent
AI voice and chat that answers every service call, books jobs, and triages emergencies — no more missed calls or voicemail revenue loss. Brixi combines Aria voice and chat, Pulse buyer-intent intelligence, and workflow automation to run this without adding headcount — across Voice calls, WhatsApp, Web chat, SMS.
- AI voice and chat that answers every service call, books jobs, and triages emergencies — no more missed calls or voicemail revenue loss.
- Native integration with ServiceTitan and HousecallPro
- Capture every inbound service call — even when techs are on a job
Who it’s for
Built for every home services sub-vertical
Same platform, tuned for how your specific segment sells, books and retains revenue.
01
Aria 24/7 dispatch agent
Aria 24/7 dispatch agent
AI voice and chat that answers every service call, books jobs, and triages emergencies — no more missed calls or voicemail revenue loss.
- AI voice and chat that answers every service call, books jobs, and triages emergencies — no more missed calls or voicemail revenue loss.
02
Quote follow
Quote follow-up automation
Multi-touch sequences rescue cold quotes with the right message at the right moment.
- Multi-touch sequences rescue cold quotes with the right message at the right moment.
03
Unified customer CRM
Unified customer CRM
One timeline per customer with every job, quote, invoice, and service history — shared between office and field.
- One timeline per customer with every job, quote, invoice, and service history — shared between office and field.
04
Recurring service workflows
Recurring service workflows
Automated reminders for annual tune-ups, maintenance contracts, and seasonal service grow recurring revenue.
- Automated reminders for annual tune-ups, maintenance contracts, and seasonal service grow recurring revenue.
For every role on your team
Role-specific views on the same customer record
Brixi keeps the underlying record shared while each role sees the context, tasks, and next actions relevant to their work.
Head of Sales
Grow home services revenue predictably
Pipeline visibility by stage, source and agent. Forecasts that actually match what closes.
Operations lead
Automate the repetitive 80%
Workflows take care of reminders, reschedules and document chases so ops focuses on exceptions.
Marketing head
Tie every campaign to booked revenue
UTM-tagged conversations, source attribution and cohort analytics across every channel.
CX & retention
Keep customers longer
Lifecycle nudges, sentiment detection, and retention playbooks tuned to your buyers.
The Brixi journey
How home service teams use Brixi to grow revenue
From first inbound call to recurring customer — Aria captures every call, Workflows drive quote close and retention, and the CRM tracks every job.
Step 1
01Capture (Aria)
Aria answers every inbound call and chat instantly — gathering job details, triaging emergencies, and booking service slots.
Step 2
02Quote & close (Workflows)
Automated multi-touch quote follow-up across voice, SMS, and WhatsApp rescues prospects who would otherwise go cold.
Step 3
03Dispatch (CRM)
Technicians arrive with the full job history, customer preferences, and past service record already on their phone.
Step 4
04Retain (Pulse)
Pulse flags recurring service windows and maintenance reminders — growing lifetime customer revenue.
Numbers that move
What changes when Brixi goes live
Typical results within 60 days of rollout for home services teams.
First-response time
Before
Hours
With Brixi
< 5s
Lead → meeting conversion
Before
Industry avg
With Brixi
↑ 2.1×
Agent hours saved / week
Before
—
With Brixi
24+ hrs
Dormant reactivation
Before
< 8%
With Brixi
22%
Compliance-ready
AI that your auditor can read
Every conversation, consent and approval is logged — so you never trade speed for oversight.
Consent-first messaging
Granular opt-in capture and one-tap opt-out across every outbound channel.
Audit logs on every interaction
Immutable logs for every AI conversation, with PII redaction on stored transcripts.
Role-based access
Tenant-scoped access so teams only see the pipelines and data they are authorised for.
Data residency options
Regional hosting (India, UAE, EU, North America) with tenant isolation.
Core capabilities
Everything Home Services teams need in one platform
Aria 24/7 dispatch agent
AI voice and chat that answers every service call, books jobs, and triages emergencies — no more missed calls or voicemail revenue loss.
Quote follow-up automation
Multi-touch sequences rescue cold quotes with the right message at the right moment.
Unified customer CRM
One timeline per customer with every job, quote, invoice, and service history — shared between office and field.
Recurring service workflows
Automated reminders for annual tune-ups, maintenance contracts, and seasonal service grow recurring revenue.
Works with your stack
Connect Brixi to the tools you already use
ServiceTitanHousecallProGoogle
WhatsAppStripeQuickBooks
WhatsAppStripeQuickBooksFrequently asked
Answers before you ask
How fast can we launch Brixi for home services?+
Most teams go live in 2–3 weeks. Complex integrations add another 1–2 weeks.
Does Brixi replace our existing CRM?+
Brixi can replace or complement your CRM. We integrate with ServiceTitan, HousecallPro, Google and more.
Can Aria handle conversations in our customers’ languages?+
Yes. Aria supports 20+ languages with mid-conversation language switching.
What does pricing look like?+
Brixi is priced per team seat and conversation volume. Book a demo for a tailored quote.
Ready to grow revenue?
See Brixi working for your home services team.
Book a 30-minute demo. We’ll map Brixi’s AI agents, CRM and workflows to your exact channels, team structure and revenue goals.
Trusted by revenue teams across 4+ channels.