Vehicle interest capture
Model, budget, exchange, and financing interest are captured on the lead before the first sales call.
Reps start with buyer context, not cold questions.
Brixi for Automotive
Turn every inquiry into a booked test drive.
Automotive buyers compare dealers in minutes — and the first responder wins. Brixi's Aria AI agents respond to every inquiry and inbound call in under 3 seconds, qualify model fit + finance intent, and auto-book test drives while the dealer CRM keeps every advisor aligned on the buyer's full story.
<3s
response to every Meta Ad lead and inbound call
24/7
test-drive booking across WhatsApp, web, and voice
1 CRM
buyer timeline shared across sales, dealer, and marketing
One platform across every automotive channel
Meta leadsWebsiteWhatsAppCall center
CRM automation in practice
A dealership CRM that moves buyers from inquiry to test drive
Unify ad leads, website inquiries, WhatsApp messages, finance signals, and showroom follow-ups in one automotive sales pipeline.
Test-drive scheduling
Hot leads trigger rep assignment, slot booking, confirmations, and reminders across WhatsApp and calls.
More inquiries become showroom visits.
Finance-ready routing
Loan, EMI, and exchange signals route buyers to the right sales or finance specialist automatically.
Higher conversion on high-intent vehicle buyers.
Who it’s for
Built for every automotive sub-vertical
Same platform, tuned for how your specific segment sells, books and retains revenue.
01
New-car dealerships
More test drives, faster deliveries
Dealers lose walk-in and inbound demand to slow test-drive scheduling, stalled finance approvals, and post-sale silence. Brixi runs the conversation layer from enquiry to delivery to service reminder — so the showroom manager always knows which ten customers are ready to buy this week.
Where it hurts
- Leads from OEM portals and ad-ops take 6+ hours to first response
- Test-drive bookings live in WhatsApp and never reach the CRM
- Finance approval handoff between dealer and bank is opaque
What Brixi delivers
- Aria responds in under 60 seconds across all inbound channels
- Test-drive bookings land in the CRM with vehicle and slot
- Finance pipeline view shared with dealer DSAs and principal
02
Used-car & auto marketplaces
Score every lead so your team calls the right ones
Online used-car marketplaces drown in leads from listings. Most never convert. Brixi uses Pulse intent signals — time on listing, comparison behaviour, chat tone — to score and route only the buyers who are actually ready to see the car.
Where it hurts
- 80% of inbound leads are tyre-kickers, sales calls them anyway
- Vehicle-specific questions need instant answers
- No visibility on which listings are moving and why
What Brixi delivers
- Pulse ranks every lead by behavioural intent
- Aria answers vehicle, price and financing questions 24/7
- Listing-level analytics tied to conversation outcomes
03
Service & aftermarket
Turn one-time buyers into lifetime service customers
Service revenue is the most profitable revenue a dealer ever earns — and it leaks first. Brixi runs service reminders, loyalty upgrades, insurance renewals and accessory offers in the background so your service bay stays full.
Where it hurts
- Service reminders are manual and inconsistent
- Loyal customers drift to cheaper independent garages
- Insurance renewal is an afterthought — not a workflow
What Brixi delivers
- Behaviour-triggered reminders 30/15/3 days before due
- Personalised accessory and upgrade offers by vehicle age
- Renewal pipeline that books the customer back into the bay
04
EV & mobility
Educate, reassure and deliver at EV pace
EV buyers take longer to decide, ask deeper questions, and need reassurance on charging, range and warranty. Brixi’s conversation layer scales EV education, charger-install coordination and delivery scheduling without hiring more specialists.
Where it hurts
- EV questions are complex — generalist agents can’t answer them
- Charger install coordination requires 3-way calls every time
- Delivery windows slip, killing excitement and NPS
What Brixi delivers
- Aria trained on your EV specs, warranty and charging partners
- Automated coordination across dealer, buyer and installer
- Delivery milestone updates across WhatsApp and voice
How Brixi works for Automotive
Automotive follow-up, configured on a flexible CRM
These examples use Brixi primitives every team can configure: lead records, custom fields, conversations, tasks, routing, reminders, and buyer-intent signals.
Showroom pipeline
From OEM portal lead to booked test drive in under a minute
The best dealer is the one who calls first. Brixi plugs into every OEM lead source — Maruti portal, Hyundai CRM, Autos listings, Meta Ads — and triggers Aria on the same stream. Aria introduces the vehicle, qualifies budget, books the test drive, and notifies the right consultant before the prospect closes the tab. Sales leaders see a live showroom pipeline with every qualified lead ranked by intent.
- OEM portal, marketplace and ad-platform ingestion
- Under-60-second response across voice, WhatsApp and web
- Test-drive calendar sync with consultant availability
- Showroom dashboard with finance, accessory and delivery status
Service retention
The service bay that books itself
Most dealers run service reminders on a spreadsheet. Brixi runs them as a workflow. 30 days before a scheduled service, Aria reaches out across the customer’s preferred channel with a personalised offer — tyre replacement age, insurance renewal, accessory campaign — and books the slot. Because every conversation lives in the CRM, your service manager knows exactly who is due this week, without chasing.
- Age, mileage and insurance-aware reminder cadences
- Personalised cross-sell by vehicle, age and last visit
- Service slot booking with automatic reschedule handling
- Revenue attribution from reminder → bay → invoice
EV readiness
Scale EV conversations without scaling EV specialists
EV buyers ask twenty questions before they commit — range, warranty, charging, incentives, delivery timing. Brixi bottles your best EV specialist into Aria, then makes that specialist available 24/7. Aria handles the Tier-1 questions, hands off the complex ones with full transcripts, and coordinates the three-way conversations between dealer, buyer and charger installer.
- Aria agent trained on your EV specs and warranty terms
- Charger-install coordination with partner installers
- Delivery milestone updates across WhatsApp and voice
- Post-delivery onboarding and range-anxiety support
Where revenue leaks today
What Automotive teams lose without Brixi
From Meta Ads click to showroom visit to closed sale: Brixi protects automotive lead spend by capturing every inquiry instantly, routing serious buyers to the right dealer, and keeping hot demand from leaking to competitors during the decision window.
01
Lead-spike revenue leaks during campaign bursts
A Meta Ads burst delivers more inquiries than advisors can call back — and the hottest buyers go to whichever dealer responds first.
Brixi closes this leak
02
Test-drive interest dies in the follow-up gap
Buyers ask one question, wait 45 minutes, and walk into the competitor showroom. Every delayed callback is a lost sale.
Brixi closes this leak
03
Advisors pitch blind — losing upsell and finance revenue
Sales teams receive leads with no record of model research, finance questions, or past calls — hurting conversion and accessory/finance attach rates.
Brixi closes this leak
For every role on your team
Role-specific views on the same customer record
Brixi keeps the underlying record shared while each role sees the context, tasks, and next actions relevant to their work.
Dealer principal
Know which ten customers will deliver this week
Pipeline boards by vehicle, stage, finance status and walk-in source. No more Monday-morning guesswork.
Sales consultant
Only call the buyers who are ready
Pulse ranks leads by real intent. Aria handles price and feature FAQs so consultants walk into every conversation warm.
Service manager
Service bay always full, no reminder spreadsheets
Automated reminders across voice + WhatsApp, personalised by vehicle age, last visit and insurance status.
OEM marketing team
See true attribution from ad click to delivery
Every OEM lead tracked from source to showroom to delivery — across every dealer in the network.
The Brixi journey
How dealer groups use Brixi to sell more cars
Move buyers from first inquiry to test drive to closed sale — Aria engages every lead instantly, Pulse flags buyer-ready accounts, and Workflows coordinate dealer handoffs without losing momentum.
Step 1
01Capture & qualify (Aria)
Aria answers every Meta Ads inquiry and inbound call in under 3 seconds — with model-specific guidance, finance Q&A, and availability cues that keep buyers engaged.
Step 2
02Score & route (Pulse + CRM)
Pulse scores intent from conversation depth, model interest, and finance urgency — then routes hot buyers to the closest dealer with full context attached.
Step 3
03Book & remind (Workflows)
Automated test-drive booking, reminders, and pre-visit prep sequences reduce no-shows and keep buyers engaged until they arrive at the showroom.
Step 4
04Recover & close (Omnichannel)
Slow-moving buyers get behavior-triggered reactivation across WhatsApp, SMS, and voice — pulling them back into the pipeline instead of losing them to competitors.
AI + CRM at work
AI response, intent signals, CRM, and workflows in one motion
Brixi does not require a separate vertical product to be useful. Teams configure the same CRM, channels, and workflow layer around their own lead stages and operating rules.
AI
Aria voice & chat agent
AI sales agent that answers model, finance, and availability questions across voice and chat — trained for automotive sales conversations.
Books test drives 24/7 without adding advisor headcount.
Intelligence
Pulse buyer-intent intelligence
Scores every lead on model interest, finance urgency, and test-drive readiness using conversation and behavior signals.
Sends only high-intent buyers to advisors so close rates climb.
CRM
Dealer CRM with full buyer timeline
One record per buyer across every dealer, model inquiry, test drive, and advisor touch — with source, stage, and finance details always visible.
Advisors walk into every conversation already prepared with the full buying story.
Automation
Test-drive & follow-up workflows
Triggers booking confirmations, pre-visit prep, showroom reminders, and post-visit recovery sequences automatically.
Reduces no-shows and keeps buyers engaged from click to closing.
Numbers that move
What changes when Brixi goes live
Typical results within 60 days of rollout for automotive teams.
Inbound lead response time
Before
6+ hours
With Brixi
< 60s
Test-drive-to-deal conversion
Before
14%
With Brixi
27%
Service reminder engagement
Before
18%
With Brixi
61%
Dormant customer re-activation
Before
6%
With Brixi
22%
Cost per booked test drive
Before
—
With Brixi
↓ 38%
Compliance-ready
AI that your auditor can read
Every conversation, consent and approval is logged — so you never trade speed for oversight.
DND / NDNC registries
Automated suppression against do-not-disturb and national do-not-call lists across every outbound channel.
Consent & opt-out capture
Granular consent capture for marketing, service reminders and insurance renewals — with one-tap opt-out.
OEM brand guardrails
Approved script versions by OEM, so dealer networks stay on-brand without a compliance officer in the room.
Regional data residency
Regional hosting options so dealer data stays inside the geography your OEM requires.
Core capabilities
Everything Automotive teams need in one platform
Win the first-response race
Aria handles inbound calls and digital inquiries in seconds — so buyers book with you, not the next dealer they message.
Book test drives 24/7 without staff
Workflow automation handles booking, confirmations, reminders, and no-show recovery across every channel your buyers use.
Buyer-intent scoring for every lead
Pulse scores model interest, finance readiness, and urgency so advisors focus time on the buyers most ready to sign.
One CRM timeline across every dealer
See every call, message, test drive, and conversation in one unified buyer record — shared across marketing, dealer, and sales teams.
Works with your stack
Connect Brixi to the tools you already use
Meta Ads
Google Ads
HubSpot
Salesforce
WhatsAppCalendlyReal use cases
What teams ship with Brixi on day one
1
Survive a Meta Ads lead spike
When volume explodes after a campaign burst, Aria qualifies every lead in parallel and only surfaces the serious buyers to advisors.
2
Book after-hours test drives
A buyer asks about an SUV at 10 PM — Aria checks availability, answers finance questions, and books a Saturday test drive while the showroom sleeps.
3
Recover cooling buyers automatically
Pulse detects when a buyer has gone silent and auto-launches a personalised WhatsApp + voice reactivation sequence with the right model + finance offer.
Frequently asked
Answers before you ask
Do you integrate with OEM lead portals?+
Yes. We support direct ingestion from Maruti, Hyundai, Tata, Mahindra and Toyota portals, plus generic REST/webhook integration for OEMs we haven’t listed.
Can multiple dealers share one Brixi tenant?+
We support dealer-network rollouts with tenant isolation per dealer and rolled-up dashboards for the OEM or group.
Does Brixi respect DND/NDNC lists?+
Yes. Outbound voice and messaging automatically suppress against national DND registries with audit logs on every suppression.
Can Brixi talk to customers in regional languages?+
Aria supports 20+ languages and can switch mid-conversation based on the customer’s preference.
Ready to grow revenue?
See Brixi working for your automotive team.
Book a 30-minute demo. We’ll map Brixi’s AI agents, CRM and workflows to your exact channels, team structure and revenue goals.
Trusted by revenue teams across 4+ channels.