Terms of Service

To use our service, you must:

• Provide accurate and complete registration information when creating your account
• Maintain the security of your password and account credentials
• Notify us immediately of any unauthorized use or security breaches
• Take responsibility for all activities that occur under your account
• Ensure you have proper authorization before connecting any third-party accounts
• Comply with the terms of service of all integrated platforms (Google, Microsoft, LinkedIn, Meta, etc.)
• Maintain the security of your connected third-party accounts (Google, Microsoft, etc.) and accept responsibility for any activities that occur through our OAuth integration.
• Use email and calendar features responsibly and in compliance with all applicable laws and third-party terms of service.

Our service integrates with third-party platforms including LinkedIn, Meta (Facebook, Instagram), and other lead generation services. By connecting third-party services (Google, Microsoft, LinkedIn, Meta, etc.), you authorize us to access your email, calendar, and leads data on your behalf for lead management and communication purposes. By using these integrations, you acknowledge and agree that:

• You must comply with all applicable terms of service and privacy policies of integrated platforms
• You are solely responsible for obtaining proper consent from leads before data collection
• Lead data syncing is subject to rate limits and API restrictions of third-party platforms
• We are not responsible for interruptions or changes to third-party APIs
• You must not use automated tools or bots that violate platform policies
• All marketing activities must comply with CAN-SPAM Act and similar regulations

Subscription fees are billed in advance on a monthly or annual basis. Additional charges may apply for premium features, API usage overages, or third-party integration costs. All fees are non-refundable except as required by law or in cases of service non-delivery.

• We reserve the right to change pricing with 30 days advance notice
• Failed payments may result in service suspension
• Refunds are processed within 5-10 business days when applicable
• Enterprise customers may have custom billing arrangements

You agree not to:

• Use the service for illegal purposes or spam activities
• Attempt to gain unauthorized access to our systems or data
• Interfere with or disrupt the service or connected platforms
• Upload malicious code, viruses, or harmful content
• Violate any applicable laws, regulations, or platform policies
• Engage in deceptive or fraudulent lead generation practices
• Scrape or harvest data without proper authorization
• Share login credentials or allow unauthorized access
• Use the service to compete directly with Brixi

As a CRM platform handling personal and business data, we are committed to data protection:

• All data is encrypted in transit and at rest
• You retain ownership of your customer and lead data
• You are responsible for obtaining proper consent for data processing
• You can request data export or deletion at any time
• We maintain appropriate technical and organizational measures for data security

We may terminate or suspend your account and access to the service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties. Upon termination:

• You will have 30 days to export your data
• Data will be permanently deleted after 90 days unless legally required to retain
• Third-party integrations will be disconnected immediately
• Refunds may be provided for prepaid unused services at our discretion

In no event shall Brixi be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses. Our total liability is limited to the amount paid by you in the 12 months preceding the claim.

We are not responsible for third-party platform changes, API limitations, or data accuracy from external sources. Lead generation results are not guaranteed and depend on various factors beyond our control.

Users must comply with all applicable laws and regulations including:

• Telephone Consumer Protection Act (TCPA) for phone communications
• LinkedIn User Agreement and Professional Community Policies
• Meta Terms of Service and Community Standards
• Industry-specific regulations applicable to your business